Twitters re-design: The Good the Bad and the Ugly
The Good
More multimedia. 25% of Twitter's more than 90m tweets per day contain links, and a lot of those links lead to multimedia content. The new Twitter makes it far easier to view tweets that link to photos and videos, as multimedia content from popular sites such as YouTube, Flickr and TwitPic is now embedded on Twitter itself.
More context. The new detail pane does more than display multimedia content. Twitter is using it to display related tweets, mini profiles and maps. The pane adds some much-needed context to 140 character tweets.
It's intuitive. From the looks of the video demonstrating some of Twitter 2.0's new features, Twitter has managed to create a genuinely intuitive web-based interface. In addition to the new interface features supporting the display of multimedia and contextual information, Twitter has added an infinite scroll making it possible to view the Twitter timeline without having to click "more" again and again.
The Bad
It's less simple. Twitter's simplicity is arguably one of the big reasons it's so popular. The new Twitter may be intuitive and well thought-out, but it's not the simple Twitter that many have come to know and love. That may upset some users.
More spam. The new details pane could for obvious reasons be an attractive feature to spammers. And if they start taking advantage of it, it will be bad news for the quality of the overall Twitter experience.
Twitter still can't compete with desktop clients. In my opinion, Twitter's needs as a business demand that it exert greater control over how individuals and businesses interact with its services. By creating a more compelling experience on Twitter.com, Twitter is trying to just that. But even so, the new Twitter won't bring third party desktop client users back, and it may not keep Twitter.com users from moving to a desktop client as their use grows.
The Ugly
Twitter is still Twitter. Say the word 'Twitter' and you're likely to get a smile or a roll of the eyes. Love it or hate it, Twitter is an inherently limited service. While a company like Facebook has rapdily evolved and taken big risks, Twitter really hasn't. Perhaps that's not a bad thing, but it's still nice to think that there's something more to Twitter that's just waiting to be revealed.


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